Customers Want To Feel What They Buy Is Authentic But Mass Customization Author Joseph Pine Says Selling Authenticity Is Tough Because Well There's No Such Thing He Talks About A Few Experiences That May Be Artificial But Make Millions Anyway Quotes

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L L Bean: "Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back." # Customers # Critics and Criticism # Business

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Sinclair Lewis: "People will buy anything that is one to a customer." # Customers # Business # Money

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Hannah Arendt: "What will happen once the authentic mass man takes over, we do not know yet, although it may be a fair guess that he will have more in common with the meticulous, calculated correctness of Himmler than with the hysterical fanaticism of Hitler, will more resemble the stubborn dullness of Molotov than the sensual vindictive cruelty of Stalin." # Masses # Life and Living # Love

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Eric Hoffer: "There is a grandeur in the uniformity of the mass. When a fashion, a dance, a song, a slogan or a joke sweeps like wildfire from one end of the continent to the other, and a hundred million people roar with laughter, sway their bodies in unison, hum one song or break forth in anger and denunciation, there is the overpowering feeling that in this country we have come nearer the brotherhood of man than ever before." # Masses # Love # Anger

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Jr Gerstner: "Everything starts with the customer." # Customers # Custom # Business

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Katherine Barchetti: "Make a customer, not a sale." # Customers # Business # Custom

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Michael Leboeuf: "Treat your customers like lifetime partners." # Customers # Business # Marriage

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Source Unknown: "The customer is the final inspector." # Customers

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Edmund Burke: "Custom reconciles us to every thing." # Customers

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Michael Leboeuf: "Every company's greatest assets are its customers, because without customers there is no company." # Customers # Business # Company

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