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CATEGORIES
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Management
Thomas J Peters
: The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
# Business
# Success
# Customers
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Thomas J Peters quote- The magic formula that successful businesses have discovered is to treat...
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J Marriot Jr :
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Motivate them, train them, care about them and make winners out of them...we know that if we treat our employees correctly, they'll treat the customers right. And if customers are treated right, they'll come back.
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# Business
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# Customers
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Source Unknown :
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People do more from custom than from reason.
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Charles Davenport :
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Custom, that unwritten law, By which the people keep even kings in awe.
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# Customers
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Francis Bacon :
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People usually think according to their inclinations, speak according to their learning and ingrained opinions, but generally act according to custom.
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# Customers
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John Updike :
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Customs and convictions change; respectable people are the last to know, or to admit, the change, and the ones most offended by fresh reflections of the facts in the mirror of art.
"
# Business
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# Customers
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Homer :
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A guest never forgets the host who had treated him kindly.
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Michael Leboeuf :
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Treat your customers like lifetime partners.
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# Business
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# Customers
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Frank Harris :
"
Frank Harris has no feelings. It is the secret of his success. Just as the fact that he thinks other people have none either is the secret of the failure that lies in wait for him somewhere on the way of Life.
"
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Michael Leboeuf :
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A satisfied customer is the best business strategy of all.
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Orson Scott Card :
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Out of respect for custom he treats me as if all women were equally worthless. He gives custom more respect than he gives me.
"
# Business
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# Customers
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Thomas J Peters Wisdom feed
386
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Thomas J Peters:
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If a window of opportunity appears, don't pull down the shade.
"
# Opportunity
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133
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Thomas J Peters:
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Celebrate what you want to see more of.
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# Imagination
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115
tweets
Thomas J Peters:
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The simple act of playing positive attention to people has a great deal to do with productivity.
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# Praise
# Business
# Acting and Actors
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Thomas J Peters:
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Excellent firms don't believe in excellence -- only in constant improvement and constant change.
"
# Excellence
# Change
# Belief
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Thomas J Peters:
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
"
# Change
# Enthusiasm
# Learning
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10
tweets
Thomas J Peters:
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Formula for success Underpromise and overdeliver.
"
# Success
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Thomas J Peters:
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Give a lot, expect a lot, and if you don't get it, prune.
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# Giving
# Freedom
# Power
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7
tweets
Thomas J Peters:
"
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
"
# Business
# Success
# Customers
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Be First To
Thomas J Peters:
"
We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
"
# Environment
# Excellence
# Bureaucracy
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Thomas J Peters:
"
Management is about arranging and telling. Leadership is about nurturing and enhancing.
"
# Leaders and Leadership
# Friends and Friendship
# Management
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![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=32713&author=Thomas J Peters"e=++The+magic+formula+that+successful+businesses+have+discovered+is+to+treat+customers+like+guests+and+employees+like+people.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=42631&author=J Marriot Jr"e=++Motivate+them%2C+train+them%2C+care+about+them+and+make+winners+out+of+them...we+know+that+if+we+treat+our+employees+correctly%2C+they%27ll+treat+the+customers+right.+And+if+customers+are+treated+right%2C+they%27ll+come+back.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F7899%2FJ+Marriot+Jr_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=42613&author=Source Unknown"e=++People+do+more+from+custom+than+from+reason.&image=http%3A%2F%2Fwww.iwise.com%2Fimages_web%2Fauthor_no_icon.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=42600&author=Charles Davenport"e=++Custom%2C+that+unwritten+law%2C+By+which+the+people+keep+even+kings+in+awe.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F7889%2FCharles+Davenport_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=42598&author=Francis Bacon"e=++People+usually+think+according+to+their+inclinations%2C+speak+according+to+their+learning+and+ingrained+opinions%2C+but+generally+act+according+to+custom.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F214%2FFrancis+Bacon_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=42614&author=John Updike"e=++Customs+and+convictions+change%3B+respectable+people+are+the+last+to+know%2C+or+to+admit%2C+the+change%2C+and+the+ones+most+offended+by+fresh+reflections+of+the+facts+in+the+mirror+of+art.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F212%2FJohn+Updike_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=9596&author=Homer"e=++A+guest+never+forgets+the+host+who+had+treated+him+kindly.&image=http%3A%2F%2Fwww.iwise.com%2Fimages_web%2Fauthor_no_icon.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=42628&author=Michael Leboeuf"e=++Treat+your+customers+like+lifetime+partners.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F592%2FMichael+Leboeuf_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=86559&author=Frank Harris"e=Frank+Harris+has+no+feelings.+It+is+the+secret+of+his+success.+Just+as+the+fact+that+he+thinks+other+people+have+none+either+is+the+secret+of+the+failure+that+lies+in+wait+for+him+somewhere+on+the+way+of+Life.%0A&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F14101%2FFrank+Harris_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=42627&author=Michael Leboeuf"e=++A+satisfied+customer+is+the+best+business+strategy+of+all.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F592%2FMichael+Leboeuf_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=73640&author=Orson Scott Card"e=Out+of+respect+for+custom+he+treats+me+as+if+all+women+were+equally+worthless.+He+gives+custom+more+respect+than+he+gives+me.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F8850%2FOrson+Scott+Card_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=21048&author=Thomas J Peters"e=++If+a+window+of+opportunity+appears%2C+don%27t+pull+down+the+shade.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=11959&author=Thomas J Peters"e=++Celebrate+what+you+want+to+see+more+of.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=24958&author=Thomas J Peters"e=++The+simple+act+of+playing+positive+attention+to+people+has+a+great+deal+to+do+with+productivity.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=3856&author=Thomas J Peters"e=++Excellent+firms+don%27t+believe+in+excellence+--+only+in+constant+improvement+and+constant+change.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=33284&author=Thomas J Peters"e=++Winners+must+learn+to+relish+change+with+the+same+enthusiasm+and+energy+that+we+have+resisted+it+in+the+past.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=54358&author=Thomas J Peters"e=Formula+for+success+Underpromise+and+overdeliver.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=7689&author=Thomas J Peters"e=++Give+a+lot%2C+expect+a+lot%2C+and+if+you+don%27t+get+it%2C+prune.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=3392&author=Thomas J Peters"e=++We+found+that+the+most+exciting+environments%2C+that+treated+people+very+well%2C+are+also+tough+as+nails.+There+is+no+bureaucratic+mumbo-jumbo...+excellent+companies+provide+two+things+simultaneously%3A+tough+environments+and+very+supportive+environments.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}
![Powerpoint](http://www.iwise.com/downloadPPT.php?quote_id=14399&author=Thomas J Peters"e=++Management+is+about+arranging+and+telling.+Leadership+is+about+nurturing+and+enhancing.&image=http%3A%2F%2Fwww.iwise.com%2FauthorIcons%2F965%2FThomas+J+Peters_64x64.png){kind=link}