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Consumers are statistics. Customers are people. Video
Consumers are statistics. Customers are people.
People do more from custom than from reason.
Custom, that unwritten law, By which the people keep even kings in awe.
People usually think according to their inclinations, speak according to their learning and ingrained opinions, but generally act according to custom.
Customs and convictions change; respectable people are the last to know, or to admit, the change, and the ones most offended by fresh reflections of the facts in the mirror of art.
When people talk about 'the sanctity of the individual' they mean 'the sanctity of the statistical norm'.
I am not interested in statistics that tell me things are not as bad as they seem. Things are horrible. I have met people crying about what is happening, but there is no solution yet. Our children are trying to tell us something, and we are not listening. I don't care what the statistics say.
I know there are some polls out there saying this man has a 32% approval rating. But guys like us, we don't pay attention to the polls. We know that polls are just a collection of statistics that reflect what people are thinking in "reality." And reality has a well-known liberal bias.
People will buy anything that is one to a customer.
I believe what really happens in history is this: the old man is always wrong; and the young people are always wrong about what is wrong with him. The practical form it takes is this: that, while the old man may stand by some stupid custom, the young man always attacks it with some theory that turns out to be equally stupid.
Chesterton, Gilbert K.
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